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We fly both forwards and backwards...
The cinc✪ System
Service Design
projects have 3 phases
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Researching & mapping all relevant information
Collecting data, interviews, surveys, & observation. Bringing everything out on the table in order viasualize and map it.
Extracting insight from the information collected
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Making sense of things, and interpreting what we are learning, to know what we are dealing with. Defining problems and opportunities.
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Tracing the path to action & Designing the Stategy
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Finding solutions to problems, and ways to take on opportunities. Defining what the service must look and feel like tangibly and intangibly.
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The Output
The Output
SERVICE DESIGN

Strategy Guide
This will be your business's
North Star
your instruction book
your roadmap
your game plan...
How is it implemented?
We offer an additional phase
to work the essential areas
of strategy execution with you

Action; implementing the recommendations.​
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Bringing the ideas and solutions to life. Making tangible changes and putting them into place and practice.​
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